Kastone Mobility Service

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HMOs

Blue Plus
Provider Services:
651-662-5200
Blue Ride: 651-000-0000
If you have Blue Cross/Blue Shield, you must call 'Blue Ride' and set your ride up with them. If you contact us directly, they may not pay for the ride. Check your coverage by calling Provider Services before scheduling your ride. Minnesota Care is not covered.
Health Partners
Provider Services: 952-967-7979
Ride Care (Day Ride): 952-883-7400
Ride Care (Night Ride): 952-883-7444
If you need a ride between the hours of 8 am and 5pm, you will need to call Ride Care (Day Ride) directly to schedule your ride but if it is after 5pm and before 8 am, you will call Ride Care (Night Ride) and schedule your ride. Any ride you schedule should be verified for coverage first, especially rides scheduled at night. So make sure to call Provider Services above before scheduling your transport.
UCare Minnesota
Provider Services: 612-676-3300 (ambulatory)
Ride Line: 612-676-6830 (wheelchair)
If you have UCare and are looking for transportation, you can call UCare at the above numbers to verify coverage and also to set up a ride. We can set the ride up for you but you will need to have all your insurance information available at time of scheduling.
Medical Assistance
Automated Provider Line: 651-282-5354
Customer Relations: 651-296-7675
The automated line is excellent to use if you have your insurance number available and want to check to see if you have transportation coverage. Listen carefully and it should tell you that you have either, ambulatory transportation coverage or wheelchair transportation coverage. If you don't hear either of these things, chances are you are not covered. You may be under your secondary insurance, so it pays to check that as well. If you have questions and are not sure, contact Customer Relations above or call your social worker.
Medica
Provider Relations: 952-992-2292
Please keep in mind that Medica rarely covers transports unless you get a pre-authorization from them specifically. We will schedule the ride for you if you have your Medica information and authorization number available when you call. 

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